Our Ecommerce Services
Comprehensive solutions for your online shopping experience
What We Offer
WINGLANCE provides a complete suite of ecommerce services designed to make your online shopping experience seamless, secure, and enjoyable. From our extensive product catalog to our customer-centric support, we've got you covered.
Core Services
Comprehensive Product Catalog
Browse through our extensive collection of premium fashion and lifestyle products for men and women. Our catalog features:
- High-quality product images and detailed descriptions
- Advanced filtering and search capabilities
- Size guides and fit recommendations
- Customer reviews and ratings
- Regular updates with latest trends and styles
Secure Checkout Process
Experience safe and hassle-free transactions with our robust checkout system featuring:
- SSL encryption for all transactions
- Multiple payment options (UPI, Net Banking, Cards, Wallets)
- Guest checkout for quick purchases
- Order confirmation and tracking details
- PCI DSS compliant payment processing
Fast & Reliable Shipping
Get your orders delivered quickly and safely across India with our shipping services:
- Free shipping on orders above ₹999
- Express delivery options available
- Real-time tracking and updates
- Secure packaging to prevent damage
- Delivery to 500+ cities across India
Delivery Timeframes:
Metro Cities: 2-3 business days
Tier 2 Cities: 3-5 business days
Rural Areas: 5-7 business days
Easy Returns & Exchanges
Shop with confidence knowing you can easily return or exchange items:
- 30-day return policy on most items
- Free pickup for returns and exchanges
- Quick refund processing (5-7 business days)
- Size exchange facility
- No questions asked return policy
Return Conditions:
Items must be unworn, unwashed, and with original tags intact.
Additional Services
Personal Shopping Assistance
Get personalized recommendations and styling advice from our fashion experts.
WhatsApp Support
Quick support and order updates via WhatsApp for instant communication.
Gift Wrapping
Special gift wrapping services available for orders intended as gifts.
EMI Options
Flexible EMI options available on orders above ₹3,000 through partner banks.
Loyalty Program
Earn points on every purchase and redeem them for exclusive discounts.
24/7 Customer Support
Round-the-clock customer support via phone, email, and live chat.
Our Service Quality Standards
Commitment to Excellence
At WINGLANCE, we maintain the highest standards of service quality to ensure every customer has an exceptional experience. Our quality standards include:
- Response Time: Customer queries answered within 2 hours during business hours
- Order Processing: All orders processed and shipped within 24 hours
- Quality Assurance: Every product undergoes quality checks before dispatch
- Customer Satisfaction: 99%+ customer satisfaction rating maintained
- Continuous Improvement: Regular feedback collection and service enhancement
Technology Infrastructure
Our advanced technology infrastructure ensures a smooth, secure, and reliable shopping experience.
🔒 Security Features
- SSL/TLS encryption for all data transmission
- PCI DSS compliant payment processing
- Regular security audits and updates
- Fraud detection and prevention systems
⚡ Performance Optimization
- Fast loading times and responsive design
- CDN-powered image delivery
- Mobile-optimized shopping experience
- 99.9% uptime guarantee
📊 Analytics & Insights
- Real-time inventory management
- Personalized product recommendations
- Advanced search and filtering
- Customer behavior analytics
Need Help with Our Services?
Our customer service team is here to assist you with any questions about our services.